Minimal access
Only team members assigned to your care plan have access to relevant data.
GDPR
Data protection commitments
glint-stream adheres to the UK GDPR principles, with clear limits on how personal data is collected, used, and retained.
Data controller
glint-stream acts as the data controller for information provided by clients, carers, and partners.
Contact for GDPR
Email [email protected] with GDPR-related requests.
Your rights
- Right to be informed about data use.
- Right of access to your data.
- Right to rectification of inaccurate data.
- Right to erasure where applicable.
- Right to restrict or object to processing.
- Right to data portability upon request.
Response timeline
We aim to respond to GDPR requests within one calendar month.
Processing safeguards
Secure storage
Records are stored on secured systems with controlled permissions.
Retention control
Data is deleted or anonymised when no longer required for service delivery.
Complaints
If you believe your data has been handled improperly, you may contact the Information Commissioner’s Office in the UK.
Resolution steps
We encourage you to contact us first so we can address concerns promptly.